These 4 Essential Website Features will Skyrocket Your Business Success

Got a business? Have a website for the said business? Then you need some really cool and essential website features to skyrocket your business and make crazy Sales.

There are many different ways that you can choose to put your new website together.

Therefore, you need to put some serious thought and consideration into how you are going to do it.

One of the issues you will need to tackle concerns the features that the site will have.

Some features are very important to consumers.

Therefore, leaving them out could possibly hurt your new online business.

So what?

It would be wise to study other sites that are already successful in the industry that you want to get involved with.

You will then have a better idea about how to shape your site so that it will please the people who visit it.

Hopefully, there’s goodness.

Here are some ideas for features you might want to consider on your Website.

Essential Website Features that are Designed to Help your Business

1. Take Advantage, Use Videos

Adding videos that describe some of the products you sell will be very helpful to consumers.

Sure,

Buying an item online is a very tricky thing.

You are not able to see it and hold it in your hands.

Therefore, you can never really be totally sure what will arrive in the mail if you decide to order it.

People who do their shopping online have this concern all the time.

Therefore, you will be able to gain confidence from customers if you provide them with as much info as possible about the products you are selling.

Videos are a great way to do this.

You will be able to show your customers how certain products work.

You will be able to demonstrate them for any person who is interested in buying it.

Seeing a product in action is a lot better than seeing a still photo of the same product that does not move.

Videos will take all of the guesswork out of the shopping experience for your customers.

2. How will your phones be answered?

Having a successful website will mean that you will be getting many calls from your customers.

Some of these people will have questions about products that you are selling.

Other people will want to know about an order they have already placed or a return they are going to make.

Whatever the case may be, you need to be sure that all of your customer calls are answered in a timely manner.

People who are forced to wait on hold are usually not very happy. Therefore, investing in call center services would be a very wise solution to this problem.

An outside company will act as your customer service team.

They will be able to log into your customer database to give info to callers about their orders or certain products.

3. Online Chat is a Must Have: Isn’t it?

Do you want to be able to chat online with your customers?

Not every person likes to call a customer service number.

Many people despise waiting on hold.

There are also people who do not want their conversation to be overheard.

Therefore, online chat is the perfect alternative to these people.

They can simply type back and forth with one of your employees and have all of their questions answered without uttering a single word.

These post on kissmetrics should walk you through setting up an online chat for your business

4. Customer Reviews, How Important?

Do you want to allow your customers to comment on the items they have purchased?

There are many sites that have customer reviews listed under the products they sell.

Your customers will find this added info very helpful.

Hopefully having these essential website features could really be a good decision.

One that would go a long way in the success of your business.

Have other features you feel should be added but not mentioned? Feel free to Share in the comment section.

Share it 😀

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12 Responses to “These 4 Essential Website Features will Skyrocket Your Business Success

  • This is once again an awesome piece my friend Prosper.
    I personally take Customer reviews much seriously as it helps improve my business essentials.
    Best Regards!

  • Customer Review? This is the best way to know the quality of your products or services. It doesn’t even matter if you run a personal blog and sell no product but the fact is that your blog content is a product to the readers who can be called consumer so their comments should be taken into action.
    Thanks for this tips again

    • Hi Matthew,

      Sure stuff!
      We all love reviews, they are like social proof!

      Thanks for checking by and leaving your comment.

      Have a nice one

  • Hi Prosper,

    I love watching videos before I invest in anything online. If I plan on buying something, the first thing that I’ll do is watch the videos. If it looks easy and like something that can help me out, I’ll then take the time to read the reviews.

    I never make a purchase without first reading some of the reviews. It’s nice to know that the product has some great reviews.

    Personally, I’m a huge fan of buying stuff online. I don’t really like stepping into stores that much anymore.

    The other day, I had to buy a new mattress. That actually required me to go into the store because I personally feel it’s hard to buy a mattress online.

    After buying the mattress online, I found a cheaper price online. That’s also another reason I prefer shopping online 🙂

    Thanks for sharing these tips and I have no doubt that adding these features will help people create a successful website.

    Thanks for sharing these tips with us.

    Have a great day 🙂

    Susan

    • Sure thing Susan,

      If you offer service online, then you need those reviews to convince new buyers that you are actually equal to the task!

      Stay cool susan

  • Hi Prosper,
    Awesome post! I totally agree that adding videos are a great way to educate customers about your products.
    Besides, Internet giants like Facebook and Google are providing more importance to videos with each passing day. So, adding educational videos in websites and socials channels could also lead to more traffic and improve organic reach.
    – Avishek Dey Mandal

  • Some great post you made here, I’m sure gonna pass it on to help empower others.
    Thanks for sharing Buddy

  • Customer Review is the best way to know the quality of your products or services.we need always give good response for customer reviews.

  • Ibtesam riaz
    1 year ago

    hy
    man you done a great job keep it up bro

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